Hotel Booking Support

You can cancel a reservation here

To change an existing reservation, or for any other questions, call one of the following numbers.

If your Stay.com-specific ID starts with 01-

From United States: 800 346 8357
From the rest of the world: +1 800 346 8357

If your Stay.com-specific ID starts with 02-

From United States: +34 902 510 030
From the rest of the world: +34 902 510 030

When calling, provide your order confirmation number, which was sent to you by e-mail and shown on the booking confirmation page.

Cancel hotel booking

You can cancel your hotel booking here.